Helpdesk API Validation
Audience
Developers, QA, security and support.
Summary
Validation is distributed across route constraints, Minimal API binding, endpoint helpers, business lookups, value objects, persistence constraints and limited frontend checks.
Reference Content
Request validation
Typed GUID/integer routes, body binding, multipart presence, file size and optional query bounds are verified.
Business validation
Ticket/category/priority/policy existence and selected SLA conditions are checked.
Domain validation
Ticket number, title, required strings and SLA duration use domain exceptions/value objects.
Missing validation
No lifecycle matrix, assignee-directory validation, internal-comment privilege check, requester ownership filter, strict compatibility enum validation or canonical SLA foreign-reference validation is verified.
Requires confirmation
Unified validator strategy, binding-failure format, persistence conflict mapping and missing security/business validations require confirmation.
Source References
microservices/src/helpdesk-service/Api/HelpdeskEndpoints.csmicroservices/src/helpdesk-service/Domain/HelpdeskEntities.csmicroservices/src/helpdesk-service/Application/Common.csmicroservices/src/helpdesk-service/Infrastructure/HelpdeskDbContext.cs
Related Articles
See Also
Keywords
API validation, route binding, domain validation, missing validation.
Revision Information
- Status: Draft
- Last reviewed: 2026-07-20
- Next review: 2026-10-20