Helpdesk Processed-Event Storage

Audience

Developers, database engineers, support and architects.

Summary

ProcessedIntegrationEvent stores received event identity/type, correlation, source, outcome and processed time.

Reference Content

EventId is uniquely indexed to support duplicate detection. Text lengths are constrained for event type, correlation, source and outcome. The entity does not inherit TenantEntity, has no TenantId field and no global tenant filter.

No Helpdesk consumer handler writing this set was found in the reviewed service source, so runtime population is unverified.

Requires confirmation

Consumer ownership, tenant association, cleanup, outcome vocabulary and actual runtime usage require confirmation.

Source References

• microservices/src/helpdesk-service/Domain/HelpdeskEntities.cs
• microservices/src/helpdesk-service/Infrastructure/HelpdeskDbContext.cs

Related Articles

• Database overview
• Schema reference
• Database limitations

See Also

• API documentation
• Technical documentation

Keywords

Processed event, idempotency, event identity, integration storage.

Revision Information

• Status: Draft
• Last reviewed: 2026-07-20
• Next review: 2026-10-20