Payroll Authentication and Tenant Troubleshooting

Summary

This page records confirmed payroll authentication and tenant troubleshooting behavior and marks incomplete boundaries explicitly.

Audience

Payroll users, developers, QA and support engineers, architects, and implementation reviewers.

Symptoms

The user is redirected, sees Unauthorized, receives an authentication failure, or Payroll data appears unavailable for the expected tenant.

Cause

The session may be absent/expired, password change may be required, the user may belong to another portal context, tenant association may be missing, or UI features may deny the route. API and gateway authorization are separate.

Resolution

Reauthenticate through the approved tenant entry point. Verify the user has a tenant association, Payroll module, and route feature. Compare UI denial with sanitized gateway/service response evidence. Escalate tenant mismatch; never bypass guards or alter claims.

Validation

Open the intended route and confirm only tenant-scoped synthetic/test data is visible. Test direct route and navigation consistently.

Source References

• UI/salary-ui/apps/client-hrms-portal/src/App.tsx
• UI/salary-ui/apps/client-hrms-portal/src/components/AppLayout.tsx
• UI/salary-ui/apps/client-hrms-portal/src/utils/ProtectedRoute.tsx
• microservices/src/payroll-service/Program.cs
• microservices/src/payroll-service/Infrastructure/Persistence.cs

Related Articles

• Payroll troubleshooting documentation
• Payroll technical documentation

See Also

• Payroll API documentation
• Payroll module

Keywords

• Payroll troubleshooting
• Payroll Authentication and Tenant Troubleshooting

Revision Information

• Status: Draft
• Last reviewed: 2026-07-15
• Review cycle: Quarterly