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Documentation Visibility Model

Summary

Visibility classifies who may discover and read a page. It does not replace repository, portal, or identity access controls.

Audience

  • Documentation, product, security, engineering, partner, and customer enablement teams

Reference Content

ValueIntended readersContent boundary
publicAnyonePublic-safe product, architecture, integration, and support information
customerAuthorized customersCustomer-specific operating and implementation guidance without cross-customer data
partnerAuthorized delivery or integration partnersPartner enablement and controlled implementation material
internalAuthorized workforceInternal process, ownership, planning, and non-public architecture information
restrictedExplicitly approved named groupsSecurity-sensitive, regulated, confidential, or tightly controlled operational content

Rules

  • Choose the most restrictive applicable classification.
  • Public pages must not depend on inaccessible pages for essential instructions.
  • Metadata and search results must not leak restricted titles, descriptions, keywords, or graph edges.
  • AI and automation must preserve or raise visibility, never downgrade it automatically.
  • Moving content to a less restrictive class requires security and owner approval.
  • Customer and partner content requires audience isolation and approved distribution controls.
  • The legacy confidential value maps to restricted during migration and remains validator-compatible temporarily.

See Also

Keywords

  • Visibility classification
  • Restricted content
  • Audience isolation

Revision Information

  • Status: Draft
  • Last reviewed: 2026-07-15
  • Review cycle: Quarterly